Separate TTL settings for Completed vs. Failed/Canceled Downloads
Under Consideration
Currently, JetBackup applies a single Time-To-Live (TTL) setting for all downloaded backups in the workspace. In a shared hosting environment (like cPanel), we need to give users a generous window (e.g., 15 days) to download their prepared backups.
However, if a download fails or is manually canceled/aborted by the user, these incomplete files remain in the workspace for the exact same 15-day period. This unnecessarily consumes the end-user's disk quota, drastically inflates their "Other Usage" in cPanel, and triggers false "disk full" warnings, leading to increased support tickets.
Proposed Solution: Please introduce two separate TTL configurations:
- Download TTL: For completed, ready-to-download files.
- Failed/Aborted Download TTL: A shorter, separate setting (e.g., 1 day or immediate cleanup) specifically for tasks that did not complete successfully.
This will greatly optimize disk space management for hosting providers.
I like this idea
Implementing a 'Failed/Aborted Download TTL' (ideally with a 24-hour default) would significantly reduce storage bloat and improve the overall user experience. This is a must-have for hosting providers using JetBackup with cPanel.
Implementing a 'Failed/Aborted Download TTL' (ideally with a 24-hour default) would significantly reduce storage bloat and improve the overall user experience. This is a must-have for hosting providers using JetBackup with cPanel.
Hello Thiện Phạm,
We greatly appreciate your continued support and interest for JetBackup! Our developers will review your feature request and provide an update accordingly. Please keep in mind that we utilize the voting system to gauge the interest in a request, so the more votes it has, the more likely our developers will consider it.
Thank you,
The JetApps Team
Hello Thiện Phạm,
We greatly appreciate your continued support and interest for JetBackup! Our developers will review your feature request and provide an update accordingly. Please keep in mind that we utilize the voting system to gauge the interest in a request, so the more votes it has, the more likely our developers will consider it.
Thank you,
The JetApps Team
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