Arrange backups so that the reseller main account is restored first

JetApps Requests Admin shared this idea 2 years ago
Completed

split from: Ability to restore cPanel account using full account backup


There should be a way to arrange each backup in a sequence so that the reseller main account is restored first and then the clients.


I think this would be the most awaited feature as many times when a reseller wants to migrate a large whm account with many accounts you have to do it manually as they don’t have root access to directly migrate them.


Please consider this feature as I have been using jetbackup ever since the launch and this was the most awaited feature but wasn’t added.


- Sohail Ahmed

Best Answer
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Hello Everyone,

Thank you for your continued patience!

We are excited to announce the release of JetBackup v5.2.2 on the EDGE Tier! This release includes the addition of Default Reseller/User Restore and Download Priorities. Now when multiple accounts are queued for Restore and Download, Reseller Accounts will have higher priority to be processed.

f3d41ac37d0c2f14c996799536f1b6fb

Resellers will have the priority value of 10050 by default and Users will have the priority value of 100050 by default. The lower priority values get processed first when in the Queue. You may also set custom priorities with the use of Account Tags and Queue Priority Groups.

If you have any questions regarding this feature, please reach out to our support team at support@jetapps.com or open a post on our forums at https://forum.jetbackup.com/.

Thank you,

The JetApps Team

Replies (2)

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1

Hello Sohail,


Thank you for providing your valuable and honest feedback regarding JetBackup Restores. I would like to note that our developers have an open internal issue that matches this feature request. JB5Base Case #935 will add different level restore priorities for each account type, i.e. admin/reseller/user. This way, when queuing multiple accounts for restore from the Restore and Download page, JetBackup will begin the restore of Reseller Accounts first and then other User Accounts. We are expecting this feature to be available on the next JetBackup 5 release (v5.2.1) which will be available first on the EDGE tier within the next 1 - 3 weeks. Please stay up to date with our JetBackup 5 Changelog and our JetBackup 5 Release Notes to see when JB5Base Case #935 is resolved and available on the EDGE tier.


If you have any other details or information you would like to add to this request, please feel free to let us know. We will provide further updates accordingly.


Best Regards,

Richard, JetApps Team

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2

Thank you! This is exactly what was needed.

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1

Hello Everyone,

Thank you for your continued patience!

We are excited to announce the release of JetBackup v5.2.2 on the EDGE Tier! This release includes the addition of Default Reseller/User Restore and Download Priorities. Now when multiple accounts are queued for Restore and Download, Reseller Accounts will have higher priority to be processed.

f3d41ac37d0c2f14c996799536f1b6fb

Resellers will have the priority value of 10050 by default and Users will have the priority value of 100050 by default. The lower priority values get processed first when in the Queue. You may also set custom priorities with the use of Account Tags and Queue Priority Groups.

If you have any questions regarding this feature, please reach out to our support team at support@jetapps.com or open a post on our forums at https://forum.jetbackup.com/.

Thank you,

The JetApps Team

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