We need JetBackup without AVX,AVX2 flags

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If server CPU (only modern CPUs support this flags) not support AVX/AVX2 flags, or flags aren't being exposed to the Virtual Machine, JetBackup cannot be upgraded.

This fact:

1. increases the price of the cPanel server. You have to buy a newer baremetal server with a newer CPU.
2. Install JetBackup to the virtual machine makes it difficult , or impossible IF the root administrators of the parent server not want to eventualy change setup for that VM.

More details here:

https://billing.jetapps.com/knowledgebase/143/Upcoming-MongoDB-Upgrade-Alert---Missing-AVX-Flag-FAQ.html

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Replies (3)

JetApps Requests Admin ●

Hello,

Thank you for your feature request. Our developers are currently looking into a solution so that the AVX flags will not be required in a future JB5 update. We do not have an ETA available at this moment and will provide updates as soon as possible.

Best Regards,

The JetApps Team

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Dikky Hardian ●

i can't install jetbackup without avx from stable edge alpha
for me it's time to move to another platform

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Eli Alum ●

Hi,

I wanted to clarify the situation regarding the AVX flag. This requirement was introduced by MongoDB, and since our software depends on MongoDB, we needed to align with their specifications. After careful consideration and community feedback, we determined that the best approach is to follow MongoDB's LTS OS release plans.

Starting with Red Hat version 9.0.0 and above, the officially supported MongoDB version is 7.0.0, which does require AVX support. However, based on the feedback we received from the community, we’ve decided that as long as the AVX flag remains optional for older OS releases (like RH 8.0.0 and below), we will align with that.

As a result, the AVX warning will be removed for RH 8.0.0 and below (as well as the corresponding Debian/Ubuntu releases).

https://www.mongodb.com/docs/manual/administration/production-notes/#platform-support-matrix

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bayden10 ●

Hello,

All our WHM/cPanel servers CPUs do not support AVX and as stated in production notes a future JB5 update will allow us to continue using the installed JetBackup 5 version as long as the license is active..

1) When will this update be provided for the unsupported CPUs?

2) Will the software continue to function as expected?

We also notice just recently WHM sending security alert notifications that these processes are out of date. restarting the processes does nothing to stop this alert.

jetbackup5d-main
jetbackup5d-socketapi

b10

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JetApps Requests Admin ●

Hello Bayden

As mentioned in our previous response, JetBackup is aligning with MongoDB's LTS OS release plans, which requires AVX flags. We appreciate your understanding and support regarding this matter.

AVX flag requirement warnings will only be removed for RH 8.0.0 and earlier.

If you encounter any technical issues with JetBackup, please open a ticket with our technical support team by emailing support@jetbackup.com.

Best Regards,

The JetBackup Team

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