SSH Destination: Display available space based on quota instead of disk

Angel Martinez shared this idea 3 months ago
Under Consideration

It would be useful to have the option to display total and available space based on the quota assigned to the user on the remote system instead of the total disk space. The current system leads to problems and misinformation if the user performs backups on a remote system where they have limited space due to a system quota assigned to their user and they see that the total and available space for their backups is based on the total disk space.

For example, this is what the user sees on their backup destination:

394e5bb7b3e1a71c116c512d25a3575d

But this is the actual used and total space (2Tb) that the user can use on that disk:

b860954e2e7300b7069a4c9f71ada082


Thank you very much.

Replies (2)

photo
2

Hello Angel Martinez,

We greatly appreciate your continued support and interest for JetBackup! Our developers are reviewing your request and will provide updates when possible. Please keep in mind that we utilize the voting system to gauge the amount of interest in a feature, so the more votes a request has, the more likely our developers are to consider it.

Thank you,

The JetApps Team

photo
1

Today we have installed another Jetbackup license on a client's dedicated server and the first thing he did as soon as he saw the JetBackup control panel was to open a ticket to ask about the space available on the destination. He has contracted 1TB and it shows him that he has 44TB occupied and 146TB free. We explained to him that it is a Jetbackup problem, not ours, and the next question he asked us was the logical one: how can he know how much is occupied and how much is left free if it doesn't show the contracted amount correctly.

78f802848544ad4ec78d56fd179cfc90


Jetbackup is not very user-friendly to sell to clients if we can't manage or limit the disk space assigned to a client destination or correctly report the space assigned in the quota of the account used on the SSH destination.


Thank you very much.

photo
1

Hello Angel,

Thank you for sharing your case with us. We understand that only displaying the total disk space/usage for the destination can cause confusion. Just to clarify, if a quota is set for the user on the SSH destination, then JetBackup will respect the configured disk usage limits. If you find that this is not the case, please do reach out to our Tech Support Team by emailing support@jetbackup.com or via your JetBackup Client Area so they can take a closer look.

Our developers have placed this feature under consideration, and we will provide further updates when available.

Thank you,

The JetBackup Team

photo
1

Well, that is precisely what we showed in the first post of this thread, the quota is set on the users on the backup server, from the user account via ssh if the user checks his quota, the established quota is shown, but when using that user for an ssh destination in Jetbackup, it does not show the available/occupied space based on the client's quota, it shows the total space of the volume.

4e68551abe12253681f7c34911a50f6e


cd6cee8904f831a938ae07fc068caade

We've been waiting for this feature for months and now you're telling us that it should work like this? 😂

photo
Leave a Comment
 
Attach a file