Add support for CWP

GREAT TO KNOW THE SUPPORT WILL BE THERE

when will it be coming

Would like to see it sooon, cause everybody is run away from cPanel, hurry!!

I´m also very interested in this. Running cPanel the last 5 years, worked very well. But now testing centos webpanel also, the backup system is very old style in CWP for now.

BUT support told me that the new backups system will come out soon.

Mikael

Hello Feby,

Thank you for providing us with your feedback. Our development team is currently engaged in fulfilling current commitments and milestones in our roadmap but please rest assured that our team will continue to reassess our roadmap based on the demand and feedback we receive to consider which Control Panel(s) to promote next for development and allocate our resources accordingly.

We'd just like to remind everyone that we use the voting system to gauge demand for additional features. The more votes a request has, the more likely it will be up for consideration by our developers.

We appreciate everyone's patience and continued interest in JetBackup for CWP and would like to encourage everyone to stay tuned for updates on our official channels.

Best Regards,

The JetApps Team

I see the fact that the voting system is just rhetoric.

if I look at voting thread for Interworx there are only 7 votes, while CWP has 12 votes, and ApisCP has 15 votes.

however jetapps gives progress for interworx but not on ApisCP and CWP.

gosh, maybe you're right.

I hope it's not a one man show.

very long wait, no ETA, no certainty, my hopes are fading.

I'll tell people on forums and discord so they don't get their hopes up.

Hello Henrique and Feby,

Thank you for continuing to provide us with valuable feedback. We'd like to clarify, along with our request site and voting system, we also gather feedback from our engagements with clients, partners, and the community across all official channels when deciding what project to work on next.

For insight into our current roadmap, our developers are working on supporting two new panels as well as expanding the list of supported operating systems. We are also continuing to make performance and stability improvements with our new Backup and Indexing Engine in order to promote S3 compatible destinations from the "Experimental" to the "Stable" Tier. This will allow us to implement more highly requested destinations in the near future.

JetBackup 5 was released to Stable 10 months ago and we are a couple of months away from a new JetBackup 5 version with support to those two new control panels. Please also consider that it will take time for our team to acclimate to newly supported environments. With each new environment, we need to gather feedback and potential issues/bug reports to release necessary bug fixes.

With that being said, we would appreciate the opportunity to hear more from you regarding your needs and your experience with JetBackup 5 for Linux when using it alongside CWP. We'd like to invite you to reach out to us at sales@jetapps.com so that we can arrange a meeting with you, our customer experience manager, and our developer liaison. We would like the chance to hear your thoughts and any feedback you provide will be greatly valued, as it helps us better understand your needs.

We hope to hear from you soon,

The JetApps Team

Thank you for providing this assurance to us,

I will discuss your feedback with ApisCP and CWP developers.

desperately need integration with CWP Panel.

this integration would be great

they can´t do it? :( :( why?

Jetbackup implemented their solution for INTERWORX who knows his personality I have never heard of him anywhere yet they have the control panel. the same is necessary for CWP which is more widespread than INTERWORX, we will fight so that Jetbackup can be implemented on CWP because we like Jetbackup and we want this solution on CWP.

Hi,

Just jumping in to clarify how the panel's integration works behind the scenes. We've created a "Panel Development Toolkit," which is essentially a blank interface with demo functions, allowing panels to integrate their API calls for data collection and restoration.

I previously reached out to CWP about this but didn't receive a response. I've just followed up with them personally and will share any updates here as soon as I hear back.

For this integration to succeed, we really need the panels to collaborate closely with us. Without their support, it’s nearly impossible since we're delving into the core of their API systems, and we're likely to encounter issues that will require their attention.

As I have the server with them, I also informed the CWP developers that you (Jetbackup) had contacted them for collaboration to obtain the functional control panels on CWP as soon as possible.

Super what good news finally the situation seems to be unblocked it would be a magnificent gift to have this functionality fully compatible with CWP for the end of year holidays :) in any case we will do everything to ensure that CWP reacts to the request of Jetbackup and the entire community.

In case my opinion is of any use to you. CWP is dying. I wrote an urgent issue to CWP billing, and it took them more than 3 weeks to respond, with dozens of client servers being inaccessible due to a problem with their licensing service.

Until very recently, we were CWP partners, and I must say, at first everything worked very well. After several years as partners, we’ve seen a huge decline in service and panel issues. Every day there is a problem with some CWP server, which causes clients to open tickets with us.

We opted to use HestiaCP, and the change has been amazing in terms of support. Everything it has works. It may lack some features, but everything it does have works well. CWP has so many unnecessary things... and most of them don’t work.

Anyway, we are leaving CWP, and another friendly company has also abandoned CWP and is no longer a partner either.

Be careful about doing things for the panel, because I think it’s dying. And don’t tell me it's doing well, because that’s a lie—I can prove it whenever you want. Every day we have support tickets from clients who are still on CWP, but for those we have on HestiaCP, support is almost non-existent; no one has problems, and we value that a lot.

Anyway, that’s my assessment. If it helps anyone, great. If not, well, at least I’ve informed you.

Bonjour merci pour votre commentaire, mais personnellement je n'ai jamais eu le moindre problème étant donné que je suis partenaire avec eux depuis des années, le support est toujours très réactif et corrige les erreurs, si vous prenez le pack entreprise il n'y a aucun problème, ils font toujours bien les choses, je n'ai jamais été inquiet et n'ai jamais subi le moindre problème de leur part, au contraire il aime les suggestions d'améliorations.

Personnellement c'est une minorité de personnes je pense, si je dois comparer le support de Cpanel à celui de CWP CWP est beaucoup plus présent, il corrige beaucoup plus de choses en interne que Cpanel.

The technical support is very responsive, the billing service is indeed slower, but the technical support is very present.

When you have a problem with their licensing server and have hundreds of websites down, we’ll see the agility you’re talking about.

Even in support, they went so far as to threaten to block me from submitting more tickets. If you want screenshots, I can send them. They simply said I had to wait for billing’s response, "even though it was their problem," and they didn’t care at all.

Heads up, I have direct contact with CWP members via Telegram and WhatsApp, but they couldn’t do anything and couldn’t reach the person responsible. That’s not viable for a hosting business, which is why we decided to leave them. At least with HestiaCP, you don’t run the risk of the licensing server failing, haha, and what we do is make donations as if we were paying CWP.

Support is very improvable, but CWP is a good panel. In my opinion it is the best option for a server that integrates nginx,apache,varnish in a simple way.

Hi,

Just to clarify, I never heard back from them, and as far as I know, no one from CWP contacted our team. The last ticket in our system was 5 years ago.

I haven't given up yet, Now that I have a name (Jose Manuel Nuñez) I reached out directly via LinkedIN

Let's see how it goes :)

Hello you can contact him on skype he is available at josem.nunez

The developer is waiting for your contact on Skype which he indicated in this way you can contact him personally

FINALLY !!! a relief finally after so many years you probably have the answers to our questions this person seems to be the developer of CWP and so finally we will probably have Jetbackup in a future update after so many years. CWP will become a pillar in terms of hosting with this Jetbackup integration :)

Thanks to José Manuel Nuñez for listening to us and allowing this future integration :)

This shows the seriousness of CWP to its entire community